Refund policy

At Blackthunder Mercha, all items are made-to-order using print-on-demand technology. Because each product is custom-created just for you, we cannot accept returns or exchanges for change of mind, incorrect size selection, or style preferences.

Defective or Damaged Items: We stand behind the quality of our products. If you receive an item that is defective, damaged, or has a printing error, please contact us within 7 days of delivery at [your email]. We'll gladly send you a replacement at no additional cost.

To report a defective item, please provide:

• Your order number
• Photos of the defect or damage
• A brief description of the issue

Wrong Item Shipped: If you receive the wrong item, please contact us within 7 days and we'll send you the correct item at no charge.